Skip to main content

We have developed the Clíque Clean and Clíque Confident initiatives, which include protocols developed following the guidance of the BC Ministry of Health, BC Center for Disease Control, Vancouver Coastal Health, Alberta Health Services, and local health and government authorities. Enhanced hands-on training and a formal audit program ensure initial and continued compliance.

Your patience and understanding are most appreciated - these policies may change without notice depending on the latest health advice.

  1. Your Suite has been cleaned thoroughly. It was left empty for a minimum of 48 hours in between guests. Remote controls, light switches and all high touch points have been disinfected
  2. Maximum occupancy in elevators is three guests, unless they are in the same party, then it is suggested that the entire party ride at the same time
  3. Hand sanitizer is available in your Suite. Additional bottles are available for purchase at Guest Services
  4. Hand sanitizer or sanitizing wipes stations are available outside elevators and in the lobby
  5. Housekeeping service is not available during your stay. If amenities or items are needed, please dial “0” to be delivered to your door
  6. Social distancing is highly recommended. Hot Tubs maximum occupancy is 5 guests
  7. Exercise Room, BBQ and Ping Pong table use requires reservations, and time is limited to 45 minutes maximum. Open 10am to 9pm. BBQing on decks is strictly forbidden
  8. In-Suite collateral has been removed. Information on activities, restaurants, shuttle service, maps, Directory of Services is available on the signs around the lobby and through Guest Services
  9. Items from store are available through Guest Services. Payment by card only
  10. Express check out is highly encouraged. Please leave your keys on the kitchen counter or drop them in the “Used Keys” box in Front Desk. Call Guest Services to verify email to send your folio
  11. To ensure proper time in between guests and for the safety of our housekeeping team, late check outs are not available. Please ensure to vacant your Suite by 11 am
  12. Our Team has been trained to maintain social distancing and on updated disinfecting protocols